Customer success story

How Zydus Therapeutics used eTMF Connect to accelerate trial documentation and improve clinical oversight at scale

Zydus Therapeutics is a global pharmaceutical company focused on developing and manufacturing innovative and affordable healthcare solutions.

Location

Pennington, New Jersey

Company size

50+ employees

Solution

eTMF Connect

Key achievements

80%

increase in trial documentation efficiency

80%

improvement in trial oversight

60-80%

faster document processing timelines

Zydus Therapeutics enters a new phase of clinical growth

Zydus Therapeutics, part of the broader Zydus Cadila group, has been steadily expanding its clinical research footprint, with an increasing number of studies moving through its pipeline. As the organization scaled its clinical operations, the complexity of managing trial documentation grew just as quickly.

To support this next stage of growth, the team needed a modern electronic Trial Master File (eTMF) system that could keep pace with both operational demands and regulatory expectations.

When existing systems stopped keeping up

As study volume increased, Zydus began to feel the limitations of its previous eTMF setup.

Routine documentation tasks became harder to manage efficiently, and teams were spending more time navigating the system than actually using it to support clinical work. Oversight across studies also became more fragmented, making it harder to maintain a clear, real-time view of trial status.

The challenge wasn’t just about software. It was about reclaiming time and focus for clinical operations.

“We knew Montrium could provide us with the tools that we need and we’re confident that the guidance we receive will keep us on the right path,” said Kimberly Swint, Manager of Clinical Trials Documentation.

Searching for a system built for scale

Zydus had already experienced the limitations of prior vendors, which made the decision to reassess their eTMF strategy critical.

What they needed was not only a capable platform, but a system designed to support growth into more complex phases of clinical development, including Phase III studies.

They selected Montrium’s eTMF Connect to provide both the technology and the operational support required to move forward confidently.

Streamlining trial documentation end-to-end

With eTMF Connect in place, Zydus introduced a more structured and efficient approach to managing trial documentation.

Teams were able to move away from fragmented workflows and instead rely on a centralized system for document handling, review, and organization. Features such as the staging area, auto-populating process zones, and inbound QC controls helped reduce manual effort and improve consistency across studies.

Study start-up processes also became more efficient through pre-defined site and contact management, allowing teams to move faster without sacrificing compliance or quality.

For newer employees, the intuitive interface significantly reduced the learning curve, making onboarding smoother and more consistent across the organization.

We have been extremely pleased with the guidance that we are being provided. We understood that it would be very important for us to find a platform that could grow with us as we progressed into Phase III.

Kimberly Swint

Manager of Clinical Trials Documentation

Building confidence across clinical operations

As adoption matured, the impact of eTMF Connect extended beyond day-to-day efficiency gains.

Review workflows became easier to manage through improved filtering and navigation tools. Document placement and organization became more automated, reducing time spent on manual indexing. And overall visibility into trial documentation improved, giving teams a clearer understanding of study status at any point in time.

The system also strengthened onboarding and training processes, helping both new and experienced employees adapt quickly and maintain consistency in how documentation was managed.

Impact summary

By implementing eTMF Connect, Zydus Therapeutics significantly improved the efficiency and visibility of its clinical trial documentation processes. The organization streamlined study start-up, reduced manual documentation effort, and strengthened oversight across its clinical portfolio. The result was a more scalable and user-friendly eTMF environment that better supports growth into advanced clinical phases.

Final highlights

Accelerated study start-up through standardized site and contact setup
Reduced manual effort in document indexing and organization through automation
Improved consistency in review workflows via enhanced filtering and navigation tools
Strengthened onboarding for new clinical operations team members
Enhanced day-to-day usability of the eTMF through an intuitive interface

Ready to transform your TMF management?

See how eTMF Connect can help your team start studies faster, maintain inspection readiness, and scale clinical operations efficiently.

Winning teams work with Montrium

Zydus logo
Siron Clinical logo
SignalChem LifeSciences
Pharmascience logo
Orphazyme logo
Oncobay logo
Obviohealth logo
MAPS Public Benefit Corporation logo
InforRLife logo
Immune Biosolutions logo
Illingworth  logo
HungaroTrial CRO logo
EpicentRx logo
Entos Pharmaceuticals logo
Easthorn logo
Criterium logo
Ambel Biosolutions logo

Related case studies

We believe in our products, and so do our customers. See what organizations like yours have to say about how Montrium has helped them thrive.

HOME / customer success story /
Zydus Therapeutics

How Zydus Therapeutics used eTMF Connect to accelerate trial documentation and improve clinical oversight at scale

About company

Champion
Pankaj Patel
Company size
50+ employees
Key Achievements
80% improvement in trial oversight

Overview

Embracing a new chapter with open arms

With a growing team and an increasing number of important studies in the pipeline, Zydus Therapeutics realized that it was time to implement an eTMF software able to keep up with their complex needs. Driven by a desire to provide the best experience for employees and clinical trial stakeholders alike, Zydus Therapeutics selected Montrium’s eTMF Connect to serve as its supercharged in-house document management solution. Since rolling out eTMF Connect in February 2021, Zydus Therapeutics has been delighted by the powerful features and significant benefits that the system has to offer, helping to improve efficiency and collaboration across the board.

Background

Saving time to focus on what’s important

Customer: Zydus Therapeutics is involved in drug research and development. To support its growing pipeline and global reach, Zydus Therapeutics has been scaling its clinical team to meet its ambitious objectives.

Challenge: The features provided in previous eTMF solutions were no longer a good fit for Zydus Therapeutics. They wanted to find a system that could assist in performing routine functions with ease, and one which allowed them to reinvest time and resources back into their clinical operations.

Solution: Adopting Montrium’s eTMF Connect helped Zydus Therapeutics maximize efficiency and minimize points of friction in their TMF management processes. eTMF Connect has notably improved oversight, productivity, and collaboration in the clinical operations team. Moreover, Zydus Therapeutics has been very pleased with the support they’ve received from the Montrium team throughout the implementation process and beyond.

Challenge

Leveraging experience to support growth

After experiencing challenges with prior vendors, Zydus Therapeutics chose to partner with Montrium.

“We knew Montrium could provide us with the tools that we need and we’re confident that the guidance we receive will keep us on the right path.” - Kimberly Swint, Manager of Clinical Trials Documentation at Zydus Therapeutics.

With eTMF Connect, Zydus Therapeutics knew they had found an eTMF system with capabilities that matched their growth and productivity ambitions, backed by a team that could support them every step of the way.

We have been extremely pleased with the guidance that we are being provided. We understood that it would be very important for us to find a platform that could grow with us as we progressed into Phase III.

Kimberly Swint

Manager of Clinical Trials Documentation

Solution

Striking a balance between powerful and user-friendly

Zydus Therapeutics knew they needed to find an eTMF vendor with not only a powerful platform, but also with extensive industry knowledge to help them along their journey of scaling. Montrium is providing Zydus Therapeutics both the user-friendly, feature-packed software they were looking for, as well as the in-house expertise to back it up.

“We wanted to find a vendor that could provide us with their expertise so that we could utilize it and build our programs the way we needed to,” stated Kimberly Swint, Manager of Clinical Trials Documentation at Zydus Therapeutics.

“We felt that it was very important for the vendor to understand their own product and how it would be useful in this industry.”

With eTMF Connect, Zydus Therapeutics has been able to take advantage of a host of functionalities that are improving efficiency and collaboration, including a convenient staging area, helpful auto-populating features, inbound QC functions, and more. As an added bonus, eTMF Connect’s easy-to-use interface has made the transition easier for newer team members who are still getting acquainted with using an eTMF system. “We’re happy to have a system that does what it promises to do,” said Kimberly Swint.

Results

• Montrium’s detailed onboarding plan and dedicated Customer Experience team ensured that eTMF Connect was implemented by the agreed upon date and without delays.

• Comprehensive training helped new and experienced employees alike grasp the details of the system quickly and successfully.

• Study start-up has been expedited as a result of the ability to add pre-defined sites and contacts via the Global Contacts and Navigator features.

• The user-friendly interface has been beneficial for training new employees in the eTMF.

• Review procedures have been simplified thanks to the ability to filter by site and process zone.

• With a system that auto-populates process zones based on document name, getting documents where they belong has never been quicker.

•The staging area has allowed those working in the eTMF to get a handle on indexing and other document functions without sacrificing inbound QC.

Key achievements

80%

increase in trial documentation efficiency

80%

improvement in trial oversight

60-80%

faster document processing timelines

Favourite features

The staging area

The staging area has allowed those working in the eTMF to get a handle on indexing and other document functions without sacrificing inbound QC

It might be interesting for you